Refund policy

Refund Policy – Kidz Wears

At Kidz Wears, we prioritize customer satisfaction and aim to provide a smooth and reliable shopping experience. Refunds are applicable only in cases where the received product is defective, damaged, or incorrect as per the original order.

To qualify for a refund, customers must submit a request within 7 days of receiving their order. Requests made after this period may not be accepted. The item must be returned in its original condition, unused, unwashed, and with all original tags and packaging intact.

Once the returned product is received and inspected, our team will notify you regarding the approval or rejection of the refund. If approved, refunds will be processed through the original payment method or issued as store credit, depending on the transaction type and customer preference.

Please note that delivery charges are non-refundable unless the issue is due to an error on our part. In cases of approved exchanges, replacement items will be dispatched once the returned product has been verified.

We are committed to handling all refund requests fairly, transparently, and efficiently to maintain trust and long-term customer relationships.